OrgPlus 6 Training Course

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the change management process within an organization and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a crucial component in ensuring the effectiveness of projects and changes within an organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that generate tangible business value. Through practical exercises and the application of real-world tools, participants will learn to analyze intricate data, streamline processes, engage stakeholders effectively, and convert strategic goals into actionable steps using OKRs. Upon completion, attendees will possess a refined toolkit to amplify their impact and deliver quantifiable outcomes.

This course centers on the business analyst's role to ensure success within Agile projects. Participants will learn how to collaborate effectively with the development Team, Product Owner, Scrum Master, and Customers to streamline the development process. The training includes a simulated project where participants practice handling common scenarios.

This instructor-led live training in Bulgaria (online or on-site) is designed for individuals at beginner, intermediate, or advanced levels who wish to use generative AI tools to support the daily work of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

By the end of this training, participants will be able to:

• Understand the actual capabilities and limitations of GenAI models (e.g., hallucinations, context windows).
• Utilize AI as an advanced tool to support thinking and analytical processes.
• Learn how to create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from hypothesis generation to drafting documentation.
• Critically evaluate the quality and substantive accuracy of AI-generated outputs.
• Gain knowledge on the safe and ethical use of AI tools regarding corporate data

Cost-effectiveness analysis (CEA) offers a systematic approach for evaluating alternatives by examining the link between utilized resources and the resulting outcomes.

This live, instructor-led training (available online or on-site) is designed for intermediate-level professionals seeking to apply cost-effectiveness methodologies to facilitate informed, rational, and evidence-based decision-making across diverse industries.

Upon completing this course, participants will be capable of:

• Formulating cost-effectiveness inquiries and defining evaluation benchmarks.
• Identifying, categorizing, and quantifying relevant costs and outcomes across various scenarios.
• Utilizing analytical frameworks to compare alternatives through cost-effectiveness ratios.
• Evaluating uncertainty, verifying assumptions, and effectively communicating evaluation findings.

Course Structure

• Guided presentations enriched with real-world case studies.
• Hands-on exercises designed to strengthen analytical skills.
• Interactive problem-solving within a facilitated workshop setting.

Training Customization

• Tailored versions of this training program are available upon request.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting. 

By the end of this training, participants will be able to:

• Grasp the concept of strategic agility.
• Link strategic objectives with operational activities.
• Identify areas requiring quality control.
• Implement basic quality assurance mechanisms

Summary:

A business or systems analyst resolves organizational challenges by architecting information systems that align with the strategy defined by the enterprise. Typically, these IT solutions aim to achieve one of the following objectives for the organization: implementing a new business process, enhancing the efficiency and productivity of current operations, or lowering the operational costs associated with existing processes.

This course is designed for Business Analysts, including those preparing for an IIBA Certification (CCBA or CBAP), and aligns with the framework established by BABOK® Version 3.0

Objectives:

• Recognize the essential principles, activities, tasks, and techniques detailed in the BABOK® V3.0
• Comprehend the core knowledge areas, activities, tasks, deliverables, and their interrelationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) Standard for practice of business analysis and serving as a framework describing the tasks that must be performed.

CCBA® (Certified of Competency in Business Analysis) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

CBAP®(Certified Business Analysis Professional) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

This course demonstrates how to:

• Execute the core functions of a business analyst by leveraging a robust business analysis framework
• Carry out a business needs analysis to capture stakeholder requirements
• Utilize business analysis methods to pinpoint significant problems and potential opportunities within your organization
• Develop effective requirements and communication strategies
• Analyze and define requirements using industry best practices
• Oversee solution assessment and validation

Gain mastery in Business Analysis Essentials through practical training focused on requirements gathering, process modeling, and stakeholder management. Designed for aspiring and junior analysts, this program provides core BA competencies, Agile and SDLC frameworks, along with real-world case studies. Enhance project outcomes and deliver tangible business value. Advance your career with industry-aligned BA training.

Business analysis is the discipline of identifying business needs and determining solutions to business problems through requirements gathering, documentation, and process improvement.

This instructor-led, live training (online or onsite) is aimed at entry-level business analysts and project participants who wish to understand the role of a BA and build practical skills aligned with industry best practices.

By the end of this training, participants will be able to:

• Understand the responsibilities and skills of a Business Analyst.
• Apply the principles of the Software Development Life Cycle (SDLC).
• Use BABOK as a reference framework for analysis tasks.
• Document functional and non-functional requirements effectively.
• Apply key techniques for eliciting requirements from stakeholders.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of BA tools and document templates.
• Guided exercises focused on real-world analysis scenarios.

Course Customization Options

• To request a customized training for this course based on your industry or projects, please contact us to arrange.

Target Audience

This course is designed for CxOs, Operations Managers, Enterprise Architects, as well as Business and System Analysts and Designers.

Learning Objectives

This introductory seminar offers a comprehensive overview of digital business models, enterprise architecture frameworks, and methodologies. It focuses on strategies organizations use to enhance business agility in response to the disruptions characteristic of the digital age.

Specifically, the seminar helps participants understand the global frameworks and reference architectures employed to align digital business models with IT system architectures, enabling them to navigate an evolving competitive landscape effectively.

Target Audience:

Designed for managers seeking to comprehend BPMN diagrams, as well as business consultants, business analysts, business process engineers, system analysts, and professionals involved in analyzing and planning business processes using standardized, unified modeling notation.

Course Objectives:

• Generate high-quality process diagrams
• Create models using BPMN process notation
• Document current-state process information
• Implement optimized process flows for labor-intensive processes
• Simplify complex process definitions by breaking them into more manageable components

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and understand their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) serves as a fundamental discipline in software and systems development, concentrating on the identification, documentation, and management of stakeholder needs and constraints to guarantee project success.

This instructor-led, live training session—available both online and onsite—is designed for intermediate-level professionals aiming to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Utilize Requirements Engineering tools and best practices to improve communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

This instructor-led live training in Bulgaria (available online or onsite) is tailored for individuals seeking to understand requirements analysis and execute it efficiently and accurately using appropriate analysis techniques for their projects.

By the end of this training, participants will be able to:

• Identify different types of requirements.
• Understand the overall concepts and activities within requirements analysis.
• Become familiar with the requirements analysis methodology.
• Apply various requirements analysis techniques to their advantage.
• Structure requirements to enable efficient communication with architects and developers through an iterative gathering process.