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Course Outline

Lean

  • Lean Thinking
  • Five Principles of Lean
  • Applying Lean in Research & Development
  • Systems Thinking (based on Deming)
  • Plan-driven versus Value-driven approaches
  • Empowering the team
  • The innovation curve

Agile

Why Agile?

  • Comparison of iterative methodologies
  • Common reasons for failure
  • The Agile approach
  • Understanding Scrum
  • Pigs and chickens

Product Owner

  • Acting as the customer representative
  • Prioritizing product requirements
  • Writing effective user stories
  • Defining acceptance criteria
  • Negotiating sprint scope
  • Group exercise: Deriving customer requirements and writing corresponding stories

The Sprint

  • Sprint backlog
  • Sprint planning: determining what to do
  • Sprint planning: determining how to do it
  • Activities during a sprint
  • Burn-down charts
  • Group exercise: Planning a sprint

Scrum Master

  • Sprint refinement meetings
  • Implementing Scrum
  • Ensuring adherence to best practices
  • Maintaining documentation
  • Stand-up meetings
  • When to utilize pair programming
  • Group exercise: Implementing Scrum

Concluding a Sprint

  • Scrum review meeting
  • Scrum retrospective meeting
  • Releasing an iteration
  • Group exercise: Reviewing a sprint

Kanban

Command & Control vs. Agile

  • The factory model
  • Operating principles of the 'Canon' approach
  • Operating principles of the 'Missile' approach
  • Core pillars of Kanban
  • The big picture

Process

  • Underlying concepts of Kanban
  • Kanban rules
  • Metrics
  • Flow diagrams
  • + technical practices

Teamwork

  • Shared responsibility
  • Self-organization
  • Interdisciplinary collaboration
  • Benefits of effective teamwork

Kanban Board

  • How to visualize the process?
  • How to create a Kanban Board?
  • What are Work In Progress (WIP) limits and how to introduce them?
  • What are Classes of Service and how to introduce them?

Customer Engagement

  • The most common form of waste
  • Value Stream

Waste

  • Value Stream Mapping
  • Waste analysis
  • Core concepts behind Kaizen (MUDA / MURI / MURA)
  • Bottleneck analysis
  • Five Focusing Steps

Product Discovery Methods and Tools

  • Golden Circle
  • Impact mapping
  • Design Thinking
  • User story mapping
 21 Hours

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