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Course Outline
1. Introduction to Lean Thinking (2 hours)
- Defining Lean: Origins and evolution.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Identifying types of waste (muda) in service contexts.
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis.
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Project Thinking: Structure and practical application.
- Comparative overview: Lean vs. Agile vs. Six Sigma.
3. Lean Kanban (4 hours)
- Kanban system fundamentals and core elements.
- Effective board management strategies.
- Defining Pull systems and Work In Progress (WIP) limits.
- Key flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Operational Processes (4 hours)
- VSM (Value Stream Mapping) techniques.
- Waste identification specifically within banking processes.
- Implementing KAIKAKU (radical transformation).
5. Additional Lean Tools (2 hours)
- GEMBA (the actual place where work happens).
- KAIZEN (continuous improvement).
- Root cause analysis: Ishikawa diagrams and the 5 Whys.
- POKA-YOKE (mistake-proofing).
Summary and Recommended Next Steps
Requirements
- A foundational understanding of basic project management concepts.
- Practical experience with process workflows in business or banking environments.
- Familiarity with Agile or Lean principles.
Target Audience
- Process managers and analysts.
- Project managers within the banking and financial services sectors.
- Professionals engaged in requirements definition and process optimization.
16 Hours
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.