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Course Outline

1. Introduction to Facilitation: The Value of Brainstorming
2. Defining Customers/Users via Personalization Techniques
3. Defining the Problem/Challenge: The Client's Situation
4. Identifying Business Value in the Project: Requirements and Acceptance Criteria - Creating User Story Maps Using Brainstorming Techniques

  • Identification, definition, decomposition, and prioritization of requirements: tools and techniques (e.g., Richard Lawrence's Elephant Carpaccio exercise).
  • Workshop:
    - Defining requirements: Identifying requirements using the user story formula
    - Measurability of requirements and establishing effectiveness: Identifying acceptance criteria for user stories
    - Prioritizing requirements based on the project client's needs
    - Transferring requirements: Ensuring mutual understanding and transparently conveying customer needs into user stories

5. Summary: "Start, Stop, Continue" Retrospective

Requirements

  • Experience in designing and/or developing software solutions for customers

Audience

  • Developers
  • IT Department Managers
  • Project Managers (PM)
  • Product Owners
  • Marketing Department Employees
 7 Hours

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