Strategic Human Capital Planning Training Course

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract, and engage with international candidates.

By the end of this training, participants will be able to:

• Understand cultural differences.
• Understand legal and regulatory aspects.
• Apply global employer branding techniques.
• Gain access to global talent pools and recruitment channels.

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract, and engage with top international talents.

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Sell Candidates the Opportunity & Partner with Hiring Managers

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led live training in Bulgaria (online or onsite) is designed for beginner, intermediate, and advanced-level professionals who wish to attract top international candidates with minimal effort.  

By the end of this training, participants will be able to:

• Transition from a Briefing Call to a SAM
• Design Modern and Engaging Job Descriptions
• Implement Employer Branding and EVP Strategies
• Publish Single or Multiple Job Ads
• Receive a Curated Long-List

This highly interactive course combines individual and group discussions with practical skill exercises, empowering participants to share ideas and elevate their proficiency.

Audience

Professionals seeking to enhance their assertiveness capabilities.

Aim

The primary goal is to boost confidence and improve the ability to communicate assertively and effectively with both colleagues and customers.

Objectives

Upon completion of the programme, participants will be able to:

• Identify and surmount obstacles that hinder assertive behaviour.
• Recognise assertive traits in themselves and others, while learning effective strategies to manage them.
• Engage in effective communication with diverse stakeholders to achieve mutually beneficial outcomes.
• Navigate and manage challenging situations with competence.

This instructor-led, live training in Bulgaria (online or onsite) targets beginner-level HR professionals and managers who aim to acquire foundational knowledge on leveraging AI to optimize HR processes, enhance employee experiences, and make data-driven strategic decisions.

By the end of this training, participants will be able to:

• Understand the potential and applications of AI in HR management.
• Learn how to optimize HR processes using AI tools.
• Enhance employee experience through AI-driven strategies.
• Use AI insights to make strategic HR decisions.

Effective communication is widely acknowledged as a cornerstone of professional achievement, with many careers stalling or stagnating due to deficiencies in this area. Contrary to popular belief, few individuals are naturally gifted with these abilities; instead, most acquire them through practice or by learning from past errors. This course aims to help participants enhance their communication capabilities, thereby improving their capacity to collaborate effectively with others.

Mediation skills, while related, possess distinct nuances. Although excellent communication is a prerequisite, the critical differentiator is the ability to listen attentively and comprehend the substance of what is being conveyed. A mediator’s primary function is to guide parties toward a mutually acceptable resolution, ensuring the outcome is satisfactory for all involved. Mediators refrain from taking sides, passing judgment, or offering direct advice; rather, they focus on fostering effective dialogue and building consensus. This course also addresses the broader skill set necessary for effective mediation beyond just communication.

Target Audience

Employees who need to be fully prepared to deliver high-quality Coaching sessions

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Course Format

A combination of:

• Facilitated Discussions
• Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

• Define ‘Coaching’ and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
• Deliver meaningful Coaching Sessions

Course Objectives

• Recognize the importance of managing one's own behavior as a prerequisite for influencing the behavior of others.
• Evaluate the strengths and limitations of various communication channels.
• Effectively manage relationships with both internal and external customers and stakeholders.

Course Format

This program utilizes a highly interactive approach combining the following elements:

• Guided discussions
• Slide-based presentations
• Practical exercises
• Real-world case studies

This instructor-led, live training in Bulgaria (online or onsite) is aimed at HR personnel, store managers, and operations supervisors who wish to use competency-based interviewing techniques to identify ideal candidates, design effective screening processes, and balance rigor with inclusivity to attract a broader talent pool.

This instructor-led live training in Bulgaria (online or onsite) targets beginner-level HR professionals who wish to learn how to design and enhance employee experiences tailored to the unique challenges of tech environments, from recruitment to retention.

By the end of this training, participants will be able to:

• Design impactful employee journeys, from recruitment to retention, tailored to the unique challenges of tech environments.
• Learn strategies for fostering engagement, inclusion, and continuous development in the tech workforce.

Target Audience

• Colleagues
• Superiors
• Internal and external customers as well as stakeholders

Course Format

This course combines highly interactive elements, including:

• Facilitated discussions
• Slide presentations
• Practical exercises
• Case studies

By the end of the course, participants will be able to:

• Grasp the nature of conflict and its impact on themselves and others
• Distinguish between assertive and non-assertive behaviors
• Recognize the importance of self-management before attempting to manage others
• Enhance their ability to address conflict assertively
• Gain confidence through demonstrations and practical simulations

This instructor-led, live training in Bulgaria (online or onsite) is aimed at beginner-level participants who wish to gain foundational knowledge and practical skills to handle key human resources (HR) functions such as addressing staff concerns, managing performance, and navigating disciplinary processes.

By the end of this training, participants will be able to:

• Understand the core functions and responsibilities of HR management.
• Handle employee complaints with professionalism and empathy.
• Implement effective performance management strategies.
• Conduct fair and legally compliant disciplinary actions.
• Address common HR issues with confidence and consistency.

This instructor-led, live training in Bulgaria (online or onsite) targets beginner-level HR professionals who wish to understand and implement optimized HR processes that align with fast-paced, agile environments, and leverage automation and data-driven strategies for better decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes that align with the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure alignment of HR strategies with business objectives to support scalability and continuous improvement.

This instructor-led, live training in Bulgaria (available online or onsite) is tailored for beginner to intermediate participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.