Crystal Business Center

ул. "Осогово" 40, Sofia, Bulgaria, 1303

Crystal Business Center is located in the central part of Sofia, on the corner of "Osogovo" street. and "Todor Aleksandrov...

Explore Our Courses

Enneagram for Organizational Excellence (OE) Leadership

7 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success.By the end of this training, participants will be able to:
  • Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
  • Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
  • Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
  • Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.
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Leadership 101

7 Hours
This course aims to inspire trainees to become leaders by showing what makes or breaks a leader.
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Advisory & Leadership Skills

14 Hours
This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).
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Communicating and Influencing - For Managers and Team Leaders

14 Hours
Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
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DZM – delegowanie zadań i motywowanie pracowników

14 Hours
Delegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.
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Leadership Development for Engineers

14 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills. By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.
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Leadership in the new economy

21 Hours
At the end of the course, the participants should be able to:
  1. Acquire an understanding of  self-mastery as a foundation for inspiring leaders
  2. Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture
  3. Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools
Methodology:
  1. Lecture
  2. Workshops
  3. Video showing
  4. Role playing
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Strategic Development: Thinking, Planning, Management and Leadership

35 Hours
Overview This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use. The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation. Learning Objectives After attending this course, delegates will be able to:
  • Describe the main problems that are faced by an organisation;
  • Explain the various approaches to organisational development planning;
  • Analyse the current business environment and influences affecting the organisation;
  • Analyse resources within and external to the organisation;
  • Explain the various approaches to managing strategy and it place in the business plan;
  • Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
  • Apply a deeper understanding of strategic development plans;
  • Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
  • Define approaches to managing the identified risks;
  • Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
  • Design policies, systems and processes to successfully implement the emergent strategic plans;
  • Cover the key steps in change management
Who Should Attend
  • Product/Service Managers
  • Newly appointed as well as established Managers and Team Leaders
  • Heads of Operations
  • Senior Bank Managers
  • Human Resource Managers
  • Operations Managers
  • Marketing Managers
Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.
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Women in Leadership

7 Hours
This instructor-led, live training in Sofia (online or onsite) is aimed at females who wish to learn about the roles and expectation of women in leadership. Through a variety of exercises and discussions, participants will strengthen their confidence and develop essential management and business skills as a leader on their path to becoming role models in their organizations. By the end of this training, participants will be able to:
  • Understand the role of female leaders in organizations.
  • Develop a leadership mindset.
  • Demonstrate leadership in team management and decision making.
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Testimonials (8)

Due to the activities from each content, I understood their main ideas/ concepts very well within a short time. I would like to say that the activity reflects on not only our current situation but also how to advance the skill & knowledge effectively and efficiently.

Ei Ei - Ooredoo Myanmar
Course - Leadership 101

I liked that it touched on the psychology of why people respond to situations in the way that they do, it gave me a better understanding of how to lead effectively while taking the perceptions of others into account.

Jenny Reagan - Treace Medical Concepts
Course - Leadership 101

Adam was very interactive, light, informative and you can tell he really enjoys what he does. NobleProg is very lucky to have him!

Alyssa Munoz - Treace Medical Concepts
Course - Leadership 101

Adaptive Leadership

Apena Raymond - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101

About the different about leader and manager

Raymond Apena - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101

Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.

Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders

discussing topics using specific examples related to our company

Agnieszka - Ejmedical sp. z o. o.
Course - DZM – delegowanie zadań i motywowanie pracowników

Machine Translated

Clearly explained theory combined with trainer enthusiastically recounting his past experience, making the concepts much more relatable / memorable. Friendly and passionate trainer.

Jacob Tan - Singapore Management University
Course - Leadership Development for Engineers

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