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Course Outline

  • Identifying my unique negotiation style

understanding your individual approach and its specific effects on negotiations

  • Choosing between competitive or cooperative tactics

determining the most appropriate strategy for the situation

  • The value of creativity and adaptability

exploring alternative solutions and resolving issues effectively

  • Managing expectations

navigating the pre-negotiation phase and opening moves

  • The role of non-verbal cues

leveraging body language to reinforce your spoken message

  • The critical importance of preparation

actions to take before the negotiation begins

  • Adjusting the balance of power

recognizing the strengths and vulnerabilities of all parties involved

  • Defining goals and objectives

clarifying what constitutes a successful outcome versus unacceptable terms

  • Focusing on interests and concerns beyond surface demands

discovering the underlying drivers behind demands and what truly matters to the other side

  • Identifying key variables

determining what can be conceded at minimal cost and what value you aim to receive in exchange

  • Formulating and supporting proposals

presenting and demonstrating value from the other party’s perspective

  • Strategies for responding to proposals

articulating why certain terms are unacceptable and presenting counter-offers

  • Strategic use of questions

employing conditional questions to test ideas without making binding commitments

  • Navigating the bargaining process

exchanging concessions to reach mutually beneficial, win-win results

  • Overcoming deadlock

utilizing tools to move past impasses

  • Handling price challenges

defending your position effectively

  • Finalizing the agreement

reviewing and closing the deal to prevent costly misunderstandings

Requirements

Given the extensive volume of practical exercises included in this program, a minimum of four participants and two facilitators is required to ensure effectiveness.

 14 Hours

Number of participants


Price per participant

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