Course Outline
- Identifying my unique negotiation style
understanding your individual approach and its specific effects on negotiations
- Choosing between competitive or cooperative tactics
determining the most appropriate strategy for the situation
- The value of creativity and adaptability
exploring alternative solutions and resolving issues effectively
- Managing expectations
navigating the pre-negotiation phase and opening moves
- The role of non-verbal cues
leveraging body language to reinforce your spoken message
- The critical importance of preparation
actions to take before the negotiation begins
- Adjusting the balance of power
recognizing the strengths and vulnerabilities of all parties involved
- Defining goals and objectives
clarifying what constitutes a successful outcome versus unacceptable terms
- Focusing on interests and concerns beyond surface demands
discovering the underlying drivers behind demands and what truly matters to the other side
- Identifying key variables
determining what can be conceded at minimal cost and what value you aim to receive in exchange
- Formulating and supporting proposals
presenting and demonstrating value from the other party’s perspective
- Strategies for responding to proposals
articulating why certain terms are unacceptable and presenting counter-offers
- Strategic use of questions
employing conditional questions to test ideas without making binding commitments
- Navigating the bargaining process
exchanging concessions to reach mutually beneficial, win-win results
- Overcoming deadlock
utilizing tools to move past impasses
- Handling price challenges
defending your position effectively
- Finalizing the agreement
reviewing and closing the deal to prevent costly misunderstandings
Requirements
Given the extensive volume of practical exercises included in this program, a minimum of four participants and two facilitators is required to ensure effectiveness.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept