Project Management Training in Sofia

This 21-hour instructor-led program in Sofia explores the fundamental concepts and practical aspects of construction project management, enabling participants to develop hands-on skills that are directly applicable to real-world work environments and modern business requirements for successful project execution.

This live, instructor-led training in Sofia (offered online or onsite) targets advanced professionals aiming to master ClickUp's reporting and dashboard capabilities to support data-driven decisions and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This live, instructor-led training in Sofia, delivered online or onsite, is designed for intermediate to advanced program and project managers seeking to master MSP® principles, governance themes, and the transformational flow.

Upon completing this training, participants will be equipped to:

• Gain a clear understanding of MSP® principles, governance themes, and the transformational flow.
• Implement MSP® best practices in real-world program management scenarios.
• Ensure alignment between program objectives and broader organizational strategy.
• Effectively manage risks, stakeholders, and benefits within a program context.
• Prepare for and successfully pass both the MSP® Foundation and Practitioner examinations.

This instructor-led, live training in Sofia (online or onsite) targets advanced professionals who want to adapt ClickUp for business operations, boost process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Adapt ClickUp’s workspaces, views, and templates for business operations.
• Design and refine workflows for process management.
• Deploy advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level end users who wish to improve their project management and task tracking efficiency.

By the end of this training, participants will be able to:

• Understand the basic functionalities of Smartsheets.
• Learn how to navigate and customize Smartsheets to manage tasks, projects, and workflows effectively.
• Gain hands-on experience creating and managing sheets, reports, and dashboards.
• Collaborate with team members using Smartsheets for real-time project tracking and management.

This instructor-led, live training in Sofia (online or onsite) targets advanced professionals who wish to utilize ClickUp for managing large-scale projects, fostering cross-functional teamwork, and driving enterprise-wide efficiency.

Upon completion of this training, participants will be able to:

• Deploy ClickUp across the enterprise, adhering to industry best practices.
• Organize workspaces, spaces, and projects effectively for large teams.
• Utilize advanced reporting and dashboards to gain executive-level insights.
• Automate workflows and connect ClickUp with existing enterprise systems.
• Strengthen governance, compliance, and security protocols within ClickUp.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level project managers who wish to use Asana to manage their organization's projects and processes.

By the end of this training, participants will be able to:

• Construct their first project in Asana, ready for immediate application in their work.
• Master project management best practices to enhance project oversight.
• Utilize effective methods for setting goals and priorities, allowing them to focus on key areas to achieve desired outcomes.
• Learn how to debrief with the team, analyze failures and mistakes, and implement improvements.
• Save several hours each week by using Asana's templates, automation features, and integrations with other platforms.
• Analyze project bottlenecks using Asana’s statistics and reports to improve project management efficiency.
• Create an Asana environment that streamlines team operations and communication, ensuring no critical information or actions are overlooked.
• Strengthen their time management, project management, and team management skills, enabling more effective leadership.

This instructor-led live training in Sofia (online or on-site) targets intermediate professionals looking to boost workflow efficiency by utilizing ClickUp’s automation and integration features.

Upon completion of this training, participants will be able to:

• Grasp ClickUp’s automation features and practical applications.
• Build and manage automated workflows to enhance operational speed.
• Connect ClickUp with third-party platforms such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions for automated task handling.
• Enhance team collaboration through strategic automation and integrations.

This instructor-led, live training in Sofia (online or onsite) is designed for intermediate-level project and programme managers who wish to learn the framework's fundamentals to embed MSP within a programme lifecycle.

By the end of this training, participants will be able to:

• Understand the MSP® principles, governance themes, and transformational flow.
• Apply MSP® principles to manage programmes effectively, including stakeholder engagement, governance, leadership, and risk management.
• Enhance skills in planning, executing, and closing programmes while managing risks and ensuring quality.
• Learn how to align programmes with organizational strategy and ensure that the benefits are realized.

This instructor-led, live training in Sofia (online or on-site) is designed for intermediate-level professionals looking to implement Agile project management principles using ClickUp’s capabilities.

Upon completion of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Effectively manage sprints, backlogs, and epics.
• Utilize ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Monitor team velocity, burndown charts, and performance metrics.
• Automate Agile processes to enhance efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in Sofia (online or onsite) targets beginner to intermediate-level professionals looking to enhance their Jira skills. The course covers integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

This live, instructor-led training in Sofia (online or onsite) is designed for beginner-level project managers, team leaders, and team members seeking to learn the fundamentals of Microsoft Planner. Participants will discover how to utilize the tool to organize and manage teamwork through intuitive, collaborative, and visual task management.

By the end of this training, participants will be able to:

• Set up and use Microsoft Planner.
• Create and manage tasks with details and attachments.
• View and organize tasks with boards, charts, and calendars.
• Collaborate with team members using chat, email, or Teams.
• Integrate Microsoft Planner with other Microsoft 365 apps and services.

This instructor-led, live training held in Sofia (online or onsite) targets intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Sofia (online or in-person) is designed for intermediate-level professionals looking to enhance team collaboration through ClickUp’s advanced capabilities.

Upon completion of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Utilize ClickUp’s advanced task management features to coordinate team efforts.
• Enhance team communication using ClickUp’s built-in tools.
• Leverage ClickUp’s reporting and dashboards to track team performance.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

This guided, live training in Sofia (online or onsite) is designed for intermediate project managers who want to learn how to use Oracle Primavera Cloud to effectively create, manage, and track projects.

By the end of this training, participants will be able to:

• Understand Primavera Cloud's interface and capabilities.
• Create, manage, and track project schedules effectively.
• Understand resource allocation and optimization techniques.
• Learn to identify, analyze, and mitigate project risks.

This instructor-led live training in Sofia (online or onsite) is designed for beginner-level professionals who want to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

Upon completion of this training, participants will be capable of:

• Navigating ClickUp’s interface and understanding its workspace structure.
• Creating and managing tasks, lists, and projects with efficiency.
• Leveraging views such as List, Board, and Calendar for improved organization.
• Applying productivity tools like priorities, tags, and custom statuses.
• Collaborating effectively through comments, mentions, and shared spaces.
• Establishing personal productivity workflows to handle daily tasks.

This guided, live training in Sofia (online or onsite) targets intermediate project managers who want to effectively create, execute, and manage forms in Jira.

By the conclusion of this training, participants will be able to:

• Comprehend Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Sofia (online or onsite) is aimed at beginner-level to intermediate-level project managers, business analysts, and team leads who wish to leverage Microsoft Project Pro for task scheduling, resource allocation, and progress tracking.

By the end of this training, participants will be able to:

• Create and manage project plans using Microsoft Project Pro.
• Schedule tasks, allocate resources, and manage dependencies.
• Track project progress, costs, and risks effectively.
• Generate reports and share project data with stakeholders.

This live, instructor-led training in Sofia (online or onsite) is designed for project managers who wish to successfully manage projects using the Oracle Primavera P6 project management solution.

Upon completion of this training, participants will be capable of:

• Understanding the Primavera P6 interface.
• Creating and managing project schedules.
• Adding, organizing, and handling project activities.
• Tracking and monitoring the progress of the entire project lifecycle.
• Generating custom project status reports.

This instructor-led live training in Sofia (online or onsite) is designed for intermediate business analysts who aim to learn business analysis tools and techniques and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This two-day training program examines how Artificial Intelligence can empower project managers and their teams throughout the entire project lifecycle. Participants will discover how to leverage modern AI technologies, including ChatGPT, Claude, and Microsoft Copilot, to enhance project planning, risk management, stakeholder engagement, and reporting processes.

The curriculum blends theoretical knowledge with hands-on practice. Attendees will explore AI-enhanced workflows for standard project management tasks, learning to craft effective prompts, assess AI-generated results, and seamlessly incorporate these tools into daily operations. Additionally, the session covers governance frameworks, responsible AI application, and strategic adoption plans, enabling organizations to safely introduce AI capabilities within their project ecosystems.

This course offers guidance on the responsibilities of the Process Owner, enabling them to articulate their activities as a process. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, particularly within the framework of Agile Service Management. Participants learn to apply Scrum practices to Process Owner duties and utilize Agile and Lean principles to implement 'just enough' processes while continuously aligning process performance with overarching business objectives.

Change management is a process aimed at effectively implementing change in an organization to achieve desired goals and adapt to the changing environment. It requires understanding the reasons why change is necessary and identifying areas requiring modification, clearly defining the goals and benefits that the change will bring. Change management is a dynamic process that requires flexibility, openness to feedback, and willingness to adjust strategies based on people's reactions and changing conditions. It is also crucial to understand that changes will not always be easy, so it is important to create a plan that considers both organizational goals and the needs of individuals in the change process.

After completing the training, participants will be equipped to independently manage, optimize, and customize JIRA in a corporate setting.

This instructor-led live training in Sofia introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Sofia introduces JIRA's methodology for software planning, tracking, and release management by guiding participants through the creation and administration of a JIRA project.

By the conclusion of this training, participants will be able to:

• Grasp the concepts and functionalities underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Move issues through the complete workflow lifecycle.
• Execute searches effectively.
• Manage and customize screens and filters.

This instructor-led training (online or in-person) is designed for beginners who want to use Jira effectively and learn how it can help manage projects within an organization.

By the end of the course, participants will be able to manage projects, configure workflows, understand various user rights and permissions, automate repetitive tasks, create reports and dashboards, and integrate Jira with Confluence.

The course follows a practical approach focused on hands-on application. Over three days, participants use a fully functional Jira environment as an applied case study, but through real-world business scenarios.

Training Objectives

Upon completion of the course, participants will be able to:

• Understand the architecture and core concepts of Jira

• Plan and manage projects using Scrum and Kanban

• Create and manage Epics, User Stories, Tasks, Bugs, and Subtasks

• Configure Workflows, Screens, and Issue Types

• Create custom fields and forms

• Manage users, roles, and permissions

• Create Agile Boards and Backlogs

• Plan Releases and Sprints

• Implement automations

• Create reports and dashboards

• Integrate Jira with Confluence

• Implement a holistic project management process tailored to the organization's needs

Kanban serves as a methodology for managing workflows.

This instructor-led, live training session, available either online or in-person, caters to participants at both introductory and advanced proficiency levels. The insights and tools acquired during the course can be immediately integrated into daily operations to enhance workflow efficiency.

Upon completion of this training, participants will be capable of:

• Boosting the volume of work items completed within a specific timeframe.
• Decreasing the duration needed to finish work items.
• Enhancing the predictability of work delivery (providing more accurate responses to 'When will it be completed?').
• Managing flow metrics such as throughput, lead time, work in progress, and work item age.
• Utilizing flow charts, including Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts.
• Applying statistical forecasting techniques like Monte Carlo simulations and Service Level Agreements.
• Methodologically designing a Kanban System using STATIK.
• Comprehending Little's Law, which explains the dynamics of value flow.

This instructor-led, live training in Sofia (online or onsite) is targeted at project managers who want to effectively utilize MS Project and MS Project Server.

Upon completion of this training, participants will be capable of:

• Installing and configuring MS Project and MS Project Server.
• Effectively sharing and managing resources across multiple projects.
• Identifying project risks, issues, and solutions in real time.

In the demanding realm of project management, success often hinges on the tools employed and the depth of expertise behind them. Without a centralized, dynamic scheduling solution, organizations risk incurring the Cost of Inaction: missed deadlines, hidden resource bottlenecks, and budget overruns that diminish profit margins. Relying on static spreadsheets or disconnected tools creates a "blind spot," allowing critical path delays to go unnoticed until recovery is impossible.

Microsoft Project is the industry standard for a compelling reason—it empowers managers to deliver projects on time and within budget. However, mere ownership of the software is insufficient; fully harnessing its capabilities demands practical, hands-on skill.

This instructor-led live training in Sofia (online or onsite) is designed for project managers who wish to manage projects using Trello.

By the end of this training, participants will be able to:

• Manage and monitor tasks to optimize project workflows and increase team productivity.
• Incorporate functionality and extensions not available in the standard Trello version to track the progress of complex projects.
• Organize multiple projects using Trello.

This instructor-led, live training (online or onsite) is tailored for project management and IT professionals aiming to deploy and manage open-source platforms that guarantee data sovereignty while supporting various project methodologies.

By the end of the course, participants will be equipped to evaluate solutions, deploy Taiga, OpenProject, and Focalboard, configure integrations, and migrate from proprietary tools seamlessly.

This live, instructor-led training in Sofia (on-site or online) focuses on applying advanced Scrum principles, facilitation, coaching, leadership techniques, and agile product delivery strategies. It also prepares participants for the Scrum Master II (PSM II) certification exam through targeted exercises and a sample test.

By the end of this training, participants will be able to:

• Deepen their mastery of the Scrum framework and its principles.
• Effectively facilitate Scrum events and coach agile teams.
• Drive continuous improvement and deliver business value through agile practices.
• Apply leadership, mentoring, and self-management techniques in team settings.
• Confidently prepare for and pass the PSM II certification exam.

Designed as a two-day intensive, this course equips teams within an Agile Release Train (ART) to thrive in Agile settings by leveraging frameworks like Scrum, Kanban, and XP. Attendees will gain insights into operating as Agile Teams, managing backlogs, and successfully conducting iteration planning and execution. The curriculum also highlights the team’s critical function within the ART, fostering collaboration, joint planning, and continuous improvement with peer teams.

The program prepares teams for engagement in Program Increments (PI), addressing both team-level and program-level activities, with special emphasis on PI planning sessions. Upon completion, participants will be well-prepared to sit for the SAFe® Practitioner (SP) certification exam.

Upon finishing the course, participants will be capable of:

• Implementing SAFe principles to extend Lean and Agile methodologies throughout the organization.
• Gaining a clear understanding of their team’s position within the Agile Release Train and its contribution to broader goals.
• Identifying other teams within the train, including their specific roles and mutual dependencies.
• Effectively planning and executing iterations.
• Showcasing delivered value and driving ongoing process enhancements.
• Actively participating in and adding value to Program Increment planning.
• Working collaboratively and integrating efforts with other teams within the Agile Release Train.