План на курса
Входни упражнения, запознаване на участниците, обсъждане на правила, сключване на обучителен договор
Модели на персоналната политика в аспекта на делегирането на задачи и мотивирането на служители
Ефективна комуникация в колектива
Стadiите на формирането на колектива
Правилата за делегиране на задачи
Пирамидата на придобиването на компетентности
14 правила за ефективно делегиране
Съпротива и грешки в делегирането
Пирамидата на потребностите на Маслоу
Теориите X и Y на МакGregor
Видовете мотивации
Правилата за економическо мотивиране
Правилата за мотивиране с нефинансови средства
Психологичните правила за мотивиране
Обратната връзка и оценката
Значението на езика при мотивирането
Елементите на коучинга
Изисквания
The course is general in nature and participation in it does not require specialist knowledge
Отзиви от потребители (1)
### Training and Feedback#### OverviewThis module provides an in-depth look at the processes of training and providing feedback within an organization. Participants will learn effective strategies for delivering constructive feedback and developing comprehensive training programs.#### Learning Objectives- Understand the principles of effective feedback.- Develop skills for giving and receiving feedback.- Design and implement training programs.- Evaluate the impact of training on organizational performance.#### Course Outline##### Module 1: Introduction to Training and Feedback- **Definition and Importance** - Explanation of what training and feedback are. - The role of training and feedback in professional development.- **Types of Feedback** - Constructive feedback. - Positive feedback. - Negative feedback.- **Purpose of Training** - Skill development. - Performance improvement. - Career advancement.##### Module 2: Delivering Constructive Feedback- **Techniques for Effective Feedback** - The SBI (Situation, Behavior, Impact) model. - Using the "sandwich method."- **Common Challenges** - Dealing with resistance to feedback. - Ensuring feedback is actionable.- **Best Practices** - Timeliness of feedback. - Ensuring clarity and specificity. - Maintaining a positive and supportive tone.##### Module 3: Developing Training Programs- **Needs Assessment** - Identifying training needs. - Conducting a gap analysis.- **Designing Training Content** - Creating learning objectives. - Developing engaging content.- **Implementation Strategies** - Choosing the right training methods. - Using technology in training.- **Evaluating Training Effectiveness** - Measuring training outcomes. - Collecting and analyzing feedback.##### Module 4: Advanced Feedback Techniques- **360-Degree Feedback** - Understanding the 360-degree feedback process. - Implementing 360-degree feedback in the workplace.- **Peer-to-Peer Feedback** - Encouraging a culture of peer feedback. - Techniques for giving and receiving peer feedback.- **Self-Assessment** - The importance of self-assessment. - Techniques for effective self-assessment.##### Module 5: Feedback and Performance Management- **Integrating Feedback into Performance Management** - Aligning feedback with performance goals. - Using feedback to drive performance improvement.- **Performance Reviews** - Conducting effective performance reviews. - Providing actionable feedback during reviews.- **Continuous Improvement** - Using feedback for continuous professional development. - Creating a feedback-rich environment.##### Module 6: Case Studies and Practical Applications- **Real-World Examples** - Case studies of successful training and feedback programs. - Lessons learned from failed implementations.- **Practical Exercises** - Role-playing scenarios for giving and receiving feedback. - Designing and implementing a training program.- **Reflection and Action Planning** - Reflecting on personal feedback experiences. - Developing an action plan for applying learned techniques.
Jochen Jung - Bachem
Курс - DZM – delegating tasks and motivating employees
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