Communication Training Courses

This instructor-led, live training in България (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms. By the end of this training, participants will be able to:

• Learn how to facilitate online meetings for remote participants effectively.
• Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
• Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
• Keep participants engaged by stimulating online conversations.
• Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.

Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders

Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

Audience Staff who need to be fully aware of the issues surrounding People and Team Management for:

• Themselves
• Their colleagues (peers)
• Their bosses
• Their team members
• Their internal and external customers and stakeholders

Format of the course The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Appreciate how to manage, motivate and develop their team members
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

Audience

• Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with : 
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders

Course Objectives By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders

Format The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and 
• Case Studies

Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others. Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.

This instructor-led, live training in България (online or onsite) is aimed at persons working in an international business environment who wish to quickly improve their listening, speaking and writing skills to be more effective leaders and team members. By the end of this training, participants will be able to:

• Learn tools and tactics to quickly expand their workplace English vocabulary.
• Focus on only the relevant parts of the English language needed to be more effective at work.
• Gain confidence in their ability to communicate with authority by phone, email and in meetings.
• Practice techniques to influence and persuade customers, managers, and peers.
• Apply a systematic approach to continue improving their Business English skills after the training.

Работата в екип носи предизвикателства в областта на комуникацията, екипната работа и ефективността. Въпреки че техниките за преодоляване на тези предизвикателства не са сложни, прилагането им в реалния живот изисква ангажимент и практика. Това обучение, ръководено от инструктори, е насочено към лидерите на екипа и членовете на екипа, които искат да подобрят начина, по който те общуват, сътрудничат и взаимодействат помежду си. Чрез поредица от практики, екипите могат да подобрят тези умения, което води до по-продуктивна работа и по-щастлив работен живот. В края на обучението участниците ще могат да:

Идентифициране и решаване на общи проблеми в начина, по който те общуват и реагират на другите на работното място. Подобряване на ефективността, с която работата се извършва като екип. Разберете индивидуалността, както и колективните нужди на екипа, за да управлявате и насочвате по-добре своите усилия. Разберете значението и значението на емоционалната интелигентност като показател и ръководство за подобряване на човешките отношения на работното място.

Формат на курса

Интерактивна лекция и дискусия. Много упражнения и упражнения. Изпълнение на ръката в живо лабораторна среда.

Опции за персонализиране на курса

За да поискате персонализирано обучение за този курс, моля, свържете се с нас, за да организирате.

Audience Managers, Team Leaders and staff members who feel that:

• They are attending too many meetings
• Their time is being “stolen” by other people
• They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation

Format of the course The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
• Follow the standard processes for calling, managing and preparing the output of meetings
• Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…